Thanks to the publishing team over at Avvo! They recently featured Sound Immigration as an example of a law firm using creativity to deliver services to the New Legal Consumer. We were interviewed for a white paper, Sink or swim: Are you adapting to the New Legal Consumer? The paper reports on the data from a 2015 study conducted by Avvo that looks at how people now approach legal problems and legal services.
The blurb on the right shows how they summarize our law firm in their white paper. I don’t agree that our clients are “picky” – that was the author’s term – just that they have high expectations. And they should have high expectations. We work hard to find new ways to go way beyond what the typical client is expecting from a law firm, and hopefully we deliver. We always welcome feedback from our clients – or from anyone else – about how we can improve our services.